Terms of use

Last updated: August 2026

By using this site you agree to the following terms.

The content of this site is provided for information, reporting and commentary on housing issues.

The site may reproduce excerpts from correspondence, complaint responses, tribunal documents and similar materials for the purpose of reporting or analysis. Copyright in original documents remains with the relevant authors or organisations; excerpts are used for reporting and commentary and are kept to what is needed for that purpose.

Visitors must not submit unlawful, defamatory or misleading material. Any information submitted may be reviewed, edited, summarised or declined at the editor's discretion.

The site may modify or remove content where necessary. Use of the site does not create any legal or professional advisory relationship.